Consumer warning - LG

Ok, so this is my PERSONAL opinion based on a VERY frustrating personal experience (just to prevent getting sued for slander or something). I don't know if my website gets any readership outside of immediate family and friends.. but anyhow. I am NEVER ever again buying LG products in Singapore. Their representatives at CASA are a bunch of idiots.

We've purchased a new air con system from them, and have turned it on only 3 times.. out of which it's broken down twice. They REFUSE to give us a replacement set, and now thanks to Chinese New Year, the fools at CASA are closed till the 15th.

Apparently EVERYONE (the ppl we bought it from, the sub-contractor who came to repair it, etc) can't do anything cos they're closed. So much for service eh? You happen to be a consumer goods company.. there's no such thing as a 5 day work week.. oh, yah, and a self-proclaimed extended Chinese New Year period! Wtf is that? YOU try living w/o airconditioning in Singapore for a week, and see if you're still "wishing me a good and prosperous new year"!

This is after repeated requests (right after the 1st time it broke down) for a replacement unit.. but apparently the "boss" Michael is too stuck up his own ass to speak to us... and he's the one holding the keys to our new unit AND will not grant us one.. because it doesn't suit his liking. And, oh yah, throw in the fact that right after the service guys (who by the way are good people) called him last nite, he then promptly became uncontactable.

I forsee a nasty complaint letter going up to someone. I am PISSED.